NM
Nibe M
1 reviews | Active since Dec 2017
02 Nov 2022, 13:23
GOMMA GOMMA COUCHES QUALITY IS BAD
I am so appalled at the service that I have received from Homechoice . I bought a Gomma Gomma Couch from them in August and within a few weeks , their Ottoman was already broken.
Part of the couch itself doesn't even have foam and you can actually feel the wood on the Armrests .
The Ottoman was collected in September and even today , I haven't heard anything about it .
Last time I spoke to them they said they will check on their floor for the same couch and replace it , but its been 3 weeks and I am still waiting. Every time I follow up, they say we escalating, but nothing ever happens.
Do yourselves a favor and never buy furniture from Home choice
Helpful (0)
Replies (7)0
Replies (7)Gommagomma's replyOfficial
02 Nov 2022, 14:02Good day Nibe
Thank you for contacting Gommagomma ,
Please can you advise the product that was purchased from Home choice that is a Gommagomma brand?
as well as please attach the proof of purchase.
Kind Regards,
Thirsny Govender
Customer Service Manager
Thank you for contacting Gommagomma ,
Please can you advise the product that was purchased from Home choice that is a Gommagomma brand?
as well as please attach the proof of purchase.
Kind Regards,
Thirsny Govender
Customer Service Manager
Gommagomma's reply02 Nov 2022, 14:02
Official
Good day Nibe
Thank you for contacting Gommagomma ,
Please can you advise the product that was purchased from Home choice that is a Gommagomma brand?
as well as please attach the proof of purchase.
Kind Regards,
Thirsny Govender
Customer Service Manager
Thank you for contacting Gommagomma ,
Please can you advise the product that was purchased from Home choice that is a Gommagomma brand?
as well as please attach the proof of purchase.
Kind Regards,
Thirsny Govender
Customer Service Manager
NM
Nibe M's updateReviewer Update
02 Nov 2022, 20:54Gomma Gomma Lisbon Lounge. I bought it on Credit.
NM
Nibe M's update02 Nov 2022, 20:54
Reviewer Update
Gomma Gomma Lisbon Lounge. I bought it on Credit.
Gommagomma's replyOfficial
03 Nov 2022, 09:25Please may I have a copy the proof of purchase to liaise with the branch in question.
Gommagomma's reply03 Nov 2022, 09:25
Official
Please may I have a copy the proof of purchase to liaise with the branch in question.
NM
Nibe M's updateReviewer Update
04 Nov 2022, 09:43Can I please have the email address to send u the statement
NM
Nibe M's update04 Nov 2022, 09:43
Reviewer Update
Can I please have the email address to send u the statement
Gommagomma's replyOfficial
04 Nov 2022, 09:46Hi Nibe
It is ***
It is ***
Gommagomma's reply04 Nov 2022, 09:46
Official
Hi Nibe
It is ***
It is ***
NM
Nibe M's updateReviewer Update
04 Nov 2022, 09:55It's not showing, my email address is ***
NM
Nibe M's update04 Nov 2022, 09:55
Reviewer Update
It's not showing, my email address is ***
Gommagomma's replyOfficial
04 Nov 2022, 09:57Hi Nibe
Your details is not visible , t h i r s n y g @ b r a v o b r a n d s. c o m
Your details is not visible , t h i r s n y g @ b r a v o b r a n d s. c o m
Gommagomma's reply04 Nov 2022, 09:57
Official
Hi Nibe
Your details is not visible , t h i r s n y g @ b r a v o b r a n d s. c o m
Your details is not visible , t h i r s n y g @ b r a v o b r a n d s. c o m
