NM
Nibe M

1 reviews | Active since Dec 2017

02 Nov 2022, 13:23

GOMMA GOMMA COUCHES QUALITY IS BAD

I am so appalled at the service that I have received from Homechoice . I bought a Gomma Gomma Couch from them in August and within a few weeks , their Ottoman was already broken.

Part of the couch itself doesn't even have foam and you can actually feel the wood on the Armrests .

The Ottoman was collected in September and even today , I haven't heard anything about it .

Last time I spoke to them they said they will check on their floor for the same couch and replace it , but its been 3 weeks and I am still waiting. Every time I follow up, they say we escalating, but nothing ever happens.

Do yourselves a favor and never buy furniture from Home choice

0
Replies (7)
Gommagomma
Gommagomma's reply02 Nov 2022, 14:02
Official
Good day Nibe 

Thank you for contacting Gommagomma , 

Please can you advise the product that was purchased from Home choice that is a Gommagomma brand?
as well as please attach the proof of purchase. 

Kind Regards, 

Thirsny Govender 
Customer Service Manager 
NM
Nibe M's update02 Nov 2022, 20:54
Reviewer Update
Gomma Gomma Lisbon Lounge. I bought it on Credit.
Gommagomma
Gommagomma's reply03 Nov 2022, 09:25
Official
Please may I have a copy the proof of purchase to liaise  with the branch in question.
NM
Nibe M's update04 Nov 2022, 09:43
Reviewer Update
Can I please have the email address to send u the statement
Gommagomma
Gommagomma's reply04 Nov 2022, 09:46
Official
Hi Nibe 

It is ***
NM
Nibe M's update04 Nov 2022, 09:55
Reviewer Update
It's not showing, my email address is ***
Gommagomma
Gommagomma's reply04 Nov 2022, 09:57
Official
Hi Nibe 

Your details is not visible , t h i r s n y g @ b r a v o b r a n d s. c o m