1 reviews | Active since Feb 2011
Golf resort club SA - a bad company. Do not join them !
I joined the membership for R150K, I paid for it until July of 2018. I owed R50K in 2018 / July when I lost my job. I never used my membership for the 16 months I had paid for it. Since 2018 October after finding a job again I asked them to reinstate my membership which I owed R50K on. I never record any correspondence since then. 2021 I finally found the telephone number of the rep who o took membership with. I asked him that he sends me the breakdown of reinstating my account since I have waited since 2018 October for someone to help me. They send me a bill below which shows I now have to pay 3 times what I owed. Reinstatement admin fee : R 1765.00 Points/Contract : R 169 971.63 Annual levies 2021 : R 9500.00 Annual levies 2022 : R 9603.00 Points allocation 2021 : 50 Points allocation 2022 ; 50 Kind regards Golf Resorts Club SA
Then the rep told me it’s better to join afresh and pay R150K. I agreed on the premise that he finds out what happened to my membership and credit the money I have paid in the past for my old membership into my new account. When he couldn’t I started writing emails to account and memeber service. I have written 13 emails so far in a year and no reply. Instead I stopped the debit orders and waited for someone to call me hoping they will help. Every month when they try to debit my account and it comes back they call me to say I should pay my account yet theu canr sort out my problem. Then the guy tells me everytime to write them an email which I have done now for the 13th Time and still nothing is done. Yet they call to tell me to pay the account! Bad company!!
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The Golf Resorts Team
Thank you for taking our call today.
We confirm that we have received your inquiry and we will certainly do our best to assist you with your inquiry. We are working out various options for you and will be in touch soon.
Trusting the above meets with your approval.
Kind regards
The Golf Resorts Team
