Disappointing service
<p>I ordered the lounge set below from Goldman Furnishers last week</p> <p> </p> <p>When it was delivered I noticed that the fabric was different from the sample which i saw at the store</p> <p> </p> <p>The displayed lounge set, which tan in colour, had a matte finish and the material was thick and not "suede like" the lounge delivered to me. My set does not look attractive at all.</p> <p> </p> <p>This was very disappointing service, being a first time customer</p> <p> </p> <p>I called the store and spoke to the salesman that assisted me. He then spoke to the supplier and confirmed that the material was incorrect</p> <p> </p> <p>The customer service was very unproffesional. The salesperson went on telling me that its not his fault.</p> <p> </p> <p>My question is "wasnt the supplier and the salesperson supposed to communicate prior to manuafcturing and inform the customer if there is a change in the customers orginal purchase?"</p> <p> </p> <p>The salesperson also said that the fabric the supplier used to make my lounge set is a good fabric and they sell alot like that... I DO NOT CARE... THATS NOT WHAT I ORDERED</p> <p> </p> <p>The salesperson then said that he will come collect my lounge set and pay back my money</p> <p> </p> <p>He was rude and unproffesional. It seemed like GOLDMAN Furnisher does not value their customers!</p> <p> </p>