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Veronica N
1 reviews | Active since Aug 2018
25 Jun 2023, 13:16
Feathery Goldi chicken
Bought 5kg. Goldi chicken at Shop rite on the 15 June 2023. Chicken portion is green. (like bile stained) The drumsticks had feathers.(This time, there was a lot of feathers)
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Replies (3)0
Replies (3)
Goldi's replyOfficial
26 Jun 2023, 06:58Morning Veronica
Thank you for bringing your unfortunate experience to out attention.
Please send an email with the following info to ***
1. a picture of the bag in front - need the info under the red meadow sign
2. a picture of the best before date printed in black ink bat the bag of the bag
3. a picture of the green bile stained chicken and the feather chicken
4. a picture of your receipt.
5. a contact number
Kind Regards
Susan
Thank you for bringing your unfortunate experience to out attention.
Please send an email with the following info to ***
1. a picture of the bag in front - need the info under the red meadow sign
2. a picture of the best before date printed in black ink bat the bag of the bag
3. a picture of the green bile stained chicken and the feather chicken
4. a picture of your receipt.
5. a contact number
Kind Regards
Susan
Goldi's reply26 Jun 2023, 06:58
Official
Morning Veronica
Thank you for bringing your unfortunate experience to out attention.
Please send an email with the following info to ***
1. a picture of the bag in front - need the info under the red meadow sign
2. a picture of the best before date printed in black ink bat the bag of the bag
3. a picture of the green bile stained chicken and the feather chicken
4. a picture of your receipt.
5. a contact number
Kind Regards
Susan
Thank you for bringing your unfortunate experience to out attention.
Please send an email with the following info to ***
1. a picture of the bag in front - need the info under the red meadow sign
2. a picture of the best before date printed in black ink bat the bag of the bag
3. a picture of the green bile stained chicken and the feather chicken
4. a picture of your receipt.
5. a contact number
Kind Regards
Susan
Goldi's replyOfficial
26 Jun 2023, 10:06complaints at astralfoods . com
Goldi's reply26 Jun 2023, 10:06
Official
complaints at astralfoods . com
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Veronica N's updateReviewer Update
29 Jun 2023, 08:56This is an update on the above review.
Thanks Goldi for your quick response.
The following is for the benefit of other customers.
GOLDI:
1. Apologized for the "unfortunate experience '
2. Assured me that" this is not Goldi standard "
3.My complaint is to be escalated" to the revelent Production Plant Quality and Management. "
Also gave me replacement vouchers of R200.
P.S. Hello Peter thank you for this platform.
Thanks Goldi for your quick response.
The following is for the benefit of other customers.
GOLDI:
1. Apologized for the "unfortunate experience '
2. Assured me that" this is not Goldi standard "
3.My complaint is to be escalated" to the revelent Production Plant Quality and Management. "
Also gave me replacement vouchers of R200.
P.S. Hello Peter thank you for this platform.
VN
Veronica N's update29 Jun 2023, 08:56
Reviewer Update
This is an update on the above review.
Thanks Goldi for your quick response.
The following is for the benefit of other customers.
GOLDI:
1. Apologized for the "unfortunate experience '
2. Assured me that" this is not Goldi standard "
3.My complaint is to be escalated" to the revelent Production Plant Quality and Management. "
Also gave me replacement vouchers of R200.
P.S. Hello Peter thank you for this platform.
Thanks Goldi for your quick response.
The following is for the benefit of other customers.
GOLDI:
1. Apologized for the "unfortunate experience '
2. Assured me that" this is not Goldi standard "
3.My complaint is to be escalated" to the revelent Production Plant Quality and Management. "
Also gave me replacement vouchers of R200.
P.S. Hello Peter thank you for this platform.