AH
Andre H

1 reviews | Active since Nov 2011

02 Mar 2017, 15:06

Worst Customer Service and Goggas in Products

<p>I logged a complaint with Golden Cloud a week ago, for disgusting creatures that I found in their products.</p> <p> </p> <p>I was told that Phumi Dlamini would call me back. I was told she is the Account Manager. She has been promising to call me back on a daily basis.</p> <p> </p> <p>I am still awaiting this call.</p> <p> </p> <p>One of her agents, Sne Mpede, just ended the call on me as I asked to hold for a supervisor.</p> <p> </p> <p>She told me that there are no supervisors or managers. Every day they tell me there are no supervisors or managers available.</p> <p> </p> <p>Nothing has been done about the filthy products that I received from Golden Cloud and Phumi Dlamini refuses to call me back.</p> <p> </p> <p>My reference number is: 148 735. Not that I see how that would help. I have sent them pictures and emails and I call every hour, yet no one can give me any answers.</p> <p> </p> <p>This is the worst service I have ever experienced…</p>

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