Rude staff and poor treatment of patrons

Staff are rude and disrespectful. It's suppose to be a fun day out but you are met with negativity at the front door. The woman that searched the bags just threw everything out and tossed the bag aside with no regard to personal property (one bag had a phone in it). She took a bag of crisps (we didn't know that snacks were not allowed) and opened it and said, "this is now mine" and started eating it. The woman at the ticket counter must be related as she was no joy either. The paperwork was thrown into the box and she almost slammed my fingers in the drawer. I'm dumbfounded by how these people are employed by such an establishment - treating its patrons so poorly. I regret going there. My children (who are the future patrons) were as disappointed and said they will not go back there again. It's sad that people treat paying people is such manner.