They have helped me immensely with my debt coverage

They have helped me immensely with my debt coverage. There were a few system errors regarding payments going off from my account, however the lady by the name of Sharday helped me with the errors for the payments to be made. The only thing I would suggest is more efficient communication where possible, generally speaking. As well as communicating when there are changes to who handles your profile, as this informs the client in advance. Other than that, I am happy with Sharday, the lady who took over and handled my profile.