Not to trust this company all lies

Gold leaf delivers the worst service ever, every month same thing. I've requested to cancel the Debt counseling as they sell cake to you and only give you icing after they take your money. Months of months same story every month. I want this debit to be cancelled from my account, the *********** service received from *** is unbelievable. My account was yet again debited after i've requested for cancelation yet again my account has been debited. Now they going to request, proof, then a copy of my ID blah,blah,blah. can you guys start doing your jobs and stop lying to clients