gold leaf

i would like to express my disappointment.. so they called me in august did not explain that it is debt review, now that im requesting to cancel this( as im planning on settling my account) i was advised to pay R1000 fee ,,no instalment went off, i requested for this to be cancelled last month no one came back to me ,,now today i was advise that i must pay R1000 to cancel this because it was send to the creditors but i only receive a sms today that its linked to my app