

Gold Cut Biltong
NPS Score
-100
Recommended: Unlikely
Jul '26 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2026
I am extremely disappointed with the service I have received from this business. On Monday, I placed an order and made payment of R330 immediately in good faith. From the outset, communication was poor. There was very little customer service, responses were often one word or extremely brief, and I had to repeatedly follow up for updates regarding my order. I was advised that my order would be shipped. When I later asked whether it had been dispatched, my message was read but I received no response. The order was intended as a gift. As it became clear that it would no longer arrive in time, I requested a refund instead. Unfortunately, my messages have continued to be read without any response, and at the time of writing this review I have neither received the goods nor my refund. I made every reasonable effort to resolve this matter directly with the business before posting this review. I set a deadline for the refund to be processed, but received no response. This review is not about the amount involved. It is about communication, customer service and honouring commitments made to paying customers. I simply want the refund of the money I paid. I hope the business resolves this matter promptly and improves its communication with future customers.
1 reviews | Active since Jul 2026
I am extremely disappointed with the service I have received from this business. On Monday, I placed an order and made payment of R330 immediately in good faith. From the outset, communication was poor. There was very little customer service, responses were often one word or extremely brief, and I had to repeatedly follow up for updates regarding my order. I was advised that my order would be shipped. When I later asked whether it had been dispatched, my message was read but I received no response. The order was intended as a gift. As it became clear that it would no longer arrive in time, I requested a refund instead. Unfortunately, my messages have continued to be read without any response, and at the time of writing this review I have neither received the goods nor my refund. I made every reasonable effort to resolve this matter directly with the business before posting this review. I set a deadline for the refund to be processed, but received no response. This review is not about the amount involved. It is about communication, customer service and honouring commitments made to paying customers. I simply want the refund of the money I paid. I hope the business resolves this matter promptly and improves its communication with future customers.
1 reviews | Active since Jul 2026
I am extremely disappointed with the service I have received from this business. On Monday, I placed an order and made payment of R330 immediately in good faith. From the outset, communication was poor. There was very little customer service, responses were often one word or extremely brief, and I had to repeatedly follow up for updates regarding my order. I was advised that my order would be shipped. When I later asked whether it had been dispatched, my message was read but I received no response. The order was intended as a gift. As it became clear that it would no longer arrive in time, I requested a refund instead. Unfortunately, my messages have continued to be read without any response, and at the time of writing this review I have neither received the goods nor my refund. I made every reasonable effort to resolve this matter directly with the business before posting this review. I set a deadline for the refund to be processed, but received no response. This review is not about the amount involved. It is about communication, customer service and honouring commitments made to paying customers. I simply want the refund of the money I paid. I hope the business resolves this matter promptly and improves its communication with future customers.
1 reviews | Active since Jul 2026
I am extremely disappointed with the service I have received from this business. On Monday, I placed an order and made payment of R330 immediately in good faith. From the outset, communication was poor. There was very little customer service, responses were often one word or extremely brief, and I had to repeatedly follow up for updates regarding my order. I was advised that my order would be shipped. When I later asked whether it had been dispatched, my message was read but I received no response. The order was intended as a gift. As it became clear that it would no longer arrive in time, I requested a refund instead. Unfortunately, my messages have continued to be read without any response, and at the time of writing this review I have neither received the goods nor my refund. I made every reasonable effort to resolve this matter directly with the business before posting this review. I set a deadline for the refund to be processed, but received no response. This review is not about the amount involved. It is about communication, customer service and honouring commitments made to paying customers. I simply want the refund of the money I paid. I hope the business resolves this matter promptly and improves its communication with future customers.
Hellopeter has tracked Gold Cut Biltong across 3 reviews. Gold Cut Biltong hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Gold Cut Biltong? Write a review to help others decide.