LM
Louis M

1 reviews | Active since Jul 2015

13 Jan 2025, 13:51

I requested a quote from Gold Capital on Sunday, 12 Jan for a vintage watch

I requested a quote from Gold Capital on Sunday, 12 Jan for a vintage watch. Within 10 minutes I received a reply from a charming, woman representative of the company, who requested pictures of the watch. This morning, Run of Gold Capital contacted me. I am unable to travel to their offices for an appraisal and Run sent his courier service to my door. By 12pm Run informed me that the watch (50+ years old) was badly water damaged and he could only give me the gold value. He mentioned a very high figure. I asked him how much he would offer me and he repeated the same figure. We agreed on the sale and the money reflected in my account in under 10 minutes. I have never experienced such stellar service. Gold Capital have given me the best start to 2025

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Replies (1)
Gold Capital
Gold Capital's reply14 Jan 2025, 10:08
Official
Dear Louis 

Thank you so much for your wonderful 5-star review and for sharing your experience with us. We are thrilled to hear that you are satisfied with our service and that we could assist you with the appraisal and sale of your vintage watch in such a smooth and convenient manner.

We appreciate your kind words about our team members, particularly the charming woman  representative and Ran, who went above and beyond to ensure that the process was seamless for you, from start to finish. Your satisfaction is our top priority, and we are delighted to have provided you with a positive experience.

We are grateful for your trust in Gold Capital, and we look forward to continuing to provide you with exceptional service in the future. If you ever need assistance again or have any questions, please do not hesitate to reach out to us.

Wishing you a fantastic year ahead and thank you once again for choosing Gold Capital.

Gold Capital
Customer service - Monica