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stephanus H

1 reviews | Active since Oct 2018

08 Oct 2018, 07:56

bad bad bad service by this dealer. Steven auto mart manager - (godrich toyota) bronhorstspruit

good day please note I won’t recommend any one to buy a motor care from this dealer as thy don’t know how to speak to a client and keep them happy. I have numerus complaints agents Jono and Steven the auto mart manager that think it nice when you found a defect on the care you bought by them and inform them and want to cancel the deal he state '' your money bean paid in to my account so i am the only person that can cancel the deal. I went to the CPA section 55&56 and 68 the consumer act that give you more knowledge regarding the sale of a new or used care. Toyota don’t want to commit in confirming on black and white 9 teven auto mart manager) that they will fix the care as the consumer have 6 months to return the care if you not happy or the defect is bean not bean sorted out. or if they did to fix the defect that you showed out to them, I did speak to Steven auto mart manager telephone conversation, and you have the right to cancel the deal. as you bought the 2nd hand care by the dealer so all the laws in the CPA do apply to you. If you bought and this problem had to be disclosed on the day of singed and on OTP and this was never done by Jono.

I want the owner of the Dealer ship to call me as I did lodge a complaint by the MIO ombutsman regarding the service from this dealer and that they don’t want to commit on black and white (steven auto mart manager) that the care need to be fixed, and they will pay the avount in full by ford, regarding to fix the problem on this care.

the only person that assist me in the best possibly way was jacques struwys hope the owner can take Steven auto mart manager to him to teach him how to speak to client and listen and sort an complaint out and work forward to keep the client happy.

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