BT
Bridget T

1 reviews | Active since Dec 2022

13 Jan 2025, 08:10

Gobundu - terrible service

-Very poor communication (except to ask for money)

-No directions to house (10A Makana) or a message to explain the house is a partial construction site or any information whatsoever

-Quick response to complaints while we were there, but no support when we requested a partial refund for a home that is not worth the premium nightly rate it is charging

-Took 2 weeks to forward me the owner's response to my requests.

-Really unprofessional and unsupportive of guest, especially considering we have been Gobundu customers for 15 years and have referred numerous friends to them. Very disappointing

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