********** and Unauthorised Debit Orders

Warning to ANYONE dealing with Go2Global. If they phone you, do NOT speak, mumble or even SOUND vaguely interested in their services. We cancelled our subscription 2 years ago. During a phone call from Lauren last month they wanted to reactivate it. I specifically told them I cannot authorize a debit order as I am not the owner but they should email us. I've heard NOTHING from them since so I was shocked to discover an unauthorized debit order for R999.00 on our account! After a few phone calls they have the nerve to act as if this is MY issue and it is MY problem to follow up. I have been getting no communication or even an attempt at an apology. The customer service division cant even tell me if their SUPERVISOR will actually call back. This is obviously not the first time this has happened so you would expect them to be a little more reasonable when they are caught out! I am having NO luck getting any information back from them, calls are never answered, I get emails about some cancelled membership with GO GLAM? but nothing about a refund from Go2Global, These forums are now the only way to get their attention because they are simply ignoring us. My advice, if they call, HANG UP