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servaasp S

1 reviews | Active since Apr 2017

29 Jul 2019, 14:18

Money ******. Terrible service.

On 7th June I paid a deposit for a Gas Stove to be delivered in Komatipoort. Then the gas stove was not available any more. On 10 June I paid extra deposit for a more expensive gas stove that was available. Lorne van Wyk could not deliver it that week abd we went to Capetown for a holiday with the understanding that she would deliver on Monday 1 July. 30 June she said she is leaving in the morning to collect our order. Again she could not make it. She would come that same week. That did not happen. 10 July she said she would deliver on Friday. Did not happen. 15 July she appologised and said it would be in the week. I said if I dont get my stove and geyser I want my money back. She promised I would have it on Friday 19 July. She said it would be on the weekend. 21 July no money returned. 22 July she would come back to me. 24 July het Father was in a mine accident. 26 July she took her husband back to the Dr as he was iut of hospital. Then she would deliver. She would put in a request for a refund.

She does keeps on stalling and lying.

Do not deal with Lorne van Wyk or with Go Green Solutions.

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Replies (1)
Go Green Solutions
Go Green Solutions 's reply29 Jul 2019, 15:37
Official
It is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
Full Deposit and a 30% OFF of your next order as a gesture of our gratitude. We appreciate your business and hope that you will remain a valued customer.