****med by gogo getaways

I have been paying 465 for 2 years and never used it for my vacation cos they needed extra money if go on vacation as well as that they choose which days to on vacation .I have been emailed them for my refund but they refused .I stopped paying in 2021.my email to them their lawyer said they will refund me but later they said no refund.please help .I have already paid 9000.of which I never used gogo getaway s service.