GOGO Getaways / Touchdown ********

I had a membership with GoGo Getaways trading under Touchdown group as well, which I had canceled which they had agreed to only if they get to keep all the money that I had paid on the contract until that point. I had agreed to that. Now I'm applying for a home loan and find out that I've been black listed for not paying them for the last 9 months. How the heck is this possible, they are nothing but a bunch of ********