THIS IS A BIG ****

We had a account/subscription with GoGlam which started in October 2014. Those few months were very bad to begin with because we could never get a booking. they were always fully booked. I could never get weekend booking and then if you missed your 5 appointments for the month they write it off and it would not be brought forward!<br> <br> When initially trying to cancel the account we called in and were instructed to email. once we emailed we were instructed to CALL IN TO THE CUSTOMER SERVICE. i officially cancelled on the 1 july 2015. which is 20 days prior to my cancellation date! and then! and yet they STILL withdrew my money!!! i go online to check their terms and conditions only to see that they sneakily CHANGED THEIR terms and conditions from 20 days to 30days!!! THAT is a breach in contract. i still have the original terms and conditions that was emailed to me when i signed up. ALSO, they secretly added to their terms and conditions that you cannot claim money that is LEGALLY OWED TO YOU. <br> <br> I HATE THIS PLACE. I HOPE EVERYONE READS THIS AND STAYS AWAY FROM THEM.<br> service is appalling and none of the the******s seem to have ANY knowledge in the beauty industry whatsoever