PATHETIC ***** GO GLAM!!!
Im so utterly disgusted with Goglam i have cancelled my subscription and phoned Nick so many times and kept on being told that my subscription will be cancelled. i've also phoned Zayaan and emailed her on 29th Jan to tell her that i want my subscription cancelled with immediate effect she then told me that she would have to charge me a cancellation fee end of February for March - okay i accept it. On the 28th March i get another debit Order from Go glam i kept on phoning them eventually get through to Nick he then transfers me back and fourth & everytime i have to leave a message. Eventually i start emailing again and Diane replies to me - at this moment i'm so ****ed off because they keep giving me stories she said that she has escalated the refund. Days later i email again hoping that my money would be in my account already as i asked her for it to be REFUNDED By 12 on the 10th April. i ask her how long will this take as i am calling so many times and this was supposed to be sorted out long time already.She tells me it takes 60-90 working days to get my refund. I just think that's ****ing Ridiculous!!! I would like to be REFUNDED before FRIDAY 15th April 2016.
We sincerely apologize for the unpleasant experience for you received from us. We will be contacting you during the course of the day to resolve this matter to your satisfaction.
Warm Regards,
Customer Service Department
We sincerely apologize for the unpleasant experience for you received from us. We will be contacting you during the course of the day to resolve this matter to your satisfaction.
Warm Regards,
Customer Service Department
