Continuation of debit order after cancellation

I became a GoGlam member a few months back, and when it became known that we were to emigrate, I notified GoGlam telephonically and in written format (email) within the necessary time frames, to make it clear that I'd like to cancel my membership. <br> <br> After following up (telephonically), and asking GoGlam to respond to my automated message (via email) and reassure me that my last debit order would indeed be going off at the end of July, and that there would be no more deductions of funds from my account thereafter, by the time we left South Africa (end of July), I still hadn't received as much. <br> <br> GoGlam reassured me telephonically that all was in order, but subsequently, after viewing my bank statements, I see that GoGlam indeed tried to deduct a further R399 from my account in August. There weren't sufficient funds in my account for their amount to be deducted, but they proceeded to deduct R115 for an \unsuccessful/failed"debit. <br> <br> These funds were not theirs to take"