SA
Saskia A
1 reviews | Active since Jun 2016
20 Oct 2023, 20:55
Pathetic service by Gary Mitchell's organization
Pathetic service . Gary the owner has no peoples skills who was blatantly rude . I have reported their organization to the motor ombudsman and will expose their poor work ethic to everyone Families lives are affected by their organization. Their excuse was that one of their employees who resigned messed Up and we have had endless conversations back and forth. Today we sit with a car not functional and a family without transportation
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GMW motor service's replyOfficial
23 Oct 2023, 11:01Hey Saskia
We have read and noted your review, thank you.
We however do not have anything on our records under your first name.
Please would you send us an e-mail (you will find the details on the invoice you would have received after repairs were completed on your vehicle) detailing YOUR vehicle so that we may revert.
At GMW, we pride ourselves on customer service, transparency and the work ethic. We therefore look forward to your response on e-mail so that we may sort out the concerns you may have in a professional manner.
Regards
The GMW Team
We have read and noted your review, thank you.
We however do not have anything on our records under your first name.
Please would you send us an e-mail (you will find the details on the invoice you would have received after repairs were completed on your vehicle) detailing YOUR vehicle so that we may revert.
At GMW, we pride ourselves on customer service, transparency and the work ethic. We therefore look forward to your response on e-mail so that we may sort out the concerns you may have in a professional manner.
Regards
The GMW Team
GMW motor service's reply23 Oct 2023, 11:01
Official
Hey Saskia
We have read and noted your review, thank you.
We however do not have anything on our records under your first name.
Please would you send us an e-mail (you will find the details on the invoice you would have received after repairs were completed on your vehicle) detailing YOUR vehicle so that we may revert.
At GMW, we pride ourselves on customer service, transparency and the work ethic. We therefore look forward to your response on e-mail so that we may sort out the concerns you may have in a professional manner.
Regards
The GMW Team
We have read and noted your review, thank you.
We however do not have anything on our records under your first name.
Please would you send us an e-mail (you will find the details on the invoice you would have received after repairs were completed on your vehicle) detailing YOUR vehicle so that we may revert.
At GMW, we pride ourselves on customer service, transparency and the work ethic. We therefore look forward to your response on e-mail so that we may sort out the concerns you may have in a professional manner.
Regards
The GMW Team