Fantastic service!!!

I bought a new 26L Gmc dehumidifier for my home. The dehumidifier works very well, and when Gmc informed me by email that there was some demo models available at a reduced price I bought two more. Unfortunately there was a fault on one of the units, but Mari from Gmc immediately rep**** to my email when I contacted them about the issue. I also had a slight issue with the first unit I bought in that the plastic was vibrating. Mari replaced both units without questions or hesitation, and kept me updated with emails before they were sent out. The two units that came were a new unit for the vibrating one I sent back, and another demo unit for the demo one I sent back. Unfortunately the demo replacement also vibrated, and this time Mari said she will simply replace it with a brand new unit. The unit came yesterday and I can't be happier. I'd expect this level of service in Japan, not in SA. As far as I know, Gmc is a local company that manufactures their products locally, and they have a great track record from what I've read. The rattling plastic on these units is something they might look into, but for their fantastic service I give them 5 stars and will gladly do business with them again. The new dehumidifiers works great and I'm finally able to have a low level moisture environment in my house and work room. Thanks Mari and Gmc for a great product and even better service