Worst Service

<p>The car has been in from Friday 16/09/2016 phoned me on friday 16:30 told me they are still looking for the problem and is currently still at the dealer, we constantly have to fight about everything because allot of testing was done on the car on Friday but no work has started not one of the issues was fixed on Friday only testing ,the whole day long testing which is ridicoulus according to me, Only received the quote on Monday for the work that was supposed to be done on Friday. Monday Paul Motlafi Phoned me and told me wat was going on with the car which i was unaware of because no one from GM vereeniging phone me to tell me what is wrong with the car after Paul told them to phone me back they asked me for permission to strip and look for the problem, when i phone yesterday to get an update on the stripping they couldnt answer me and told me they would get back to me, I waited the whole day for the feedback and only received the feedback this morning, the feedback was that they were still busy, i phoned to ask how far and how long is the stripping going to take because the fitment and assembly is also going to take long. They said that they will find out how far the mechanics are and then they will get back to me, Its been more than 3 hours ago and i am still waiting for feedback? This is not my first bad encounter with GM Vereeniging and to place the cherry on the cake the Proffesional Customer Care consultant Altricia Mackett) was also unable to follow up and get feedback on the matter and forwarded my complaint to Paul Motlafi who only phone me once and never again. I feel that this matter and service is unacceptable and getting out of hand. Everybody is avoiding me because i am a difficult customer.</p>