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Darouise Arnold-Gordon
1 reviews | Active since Nov 2017
19 Nov 2018, 16:28
DISGUSTED
I am so disgusted in the service received at the Kimberley Branch. Phakamile Mabija Street. Vehicle has been booked in on numerous occasions at their Workshop. Every time it's something different. I've been to the branch personally, spike to the then Workshop Manager. Believe me he had an answer for every slip up. It was then already discovered that not all our problems on the vehicle as being reported are recorded on their system. So today the car goes in again, guess what? We need to pay for them to do a diagnostic on a problem which was reported previously, not resolved and once again NOT RECORDED ON ANY JOB CARD!!! I HAVE HAD ENOUGH OF THIS BULL****. These guys know how to bug you around.
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Darouise Arnold-Gordon's updateReviewer Update
19 Nov 2018, 17:34So we ended up paying for the diagnosis done in the vehicle. We were then told that something else was wrong. Parts to be ordered amounts to approximately R5000. I felt like driving that car through their show room. You've just gotta shut up and pay. WHY DO THESE OKES GET TO RIP YOU OFF? THEY GET AWAY WITH ******! It's not my problem if a problem is reported and not recorded on a job card. AM I EMPLOYED BY GM IMPERIAL? DO I WORK IN THEIR WORKSHOP! OH HELL NO!!!! My caption to this post is 'DISGUSTED' well that's putting it lightly, the way I am feeling now leaves no decent words in the dictionary to voice my feelings!!!!!!!!!!!!!!
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Darouise Arnold-Gordon's update19 Nov 2018, 17:34
Reviewer Update
So we ended up paying for the diagnosis done in the vehicle. We were then told that something else was wrong. Parts to be ordered amounts to approximately R5000. I felt like driving that car through their show room. You've just gotta shut up and pay. WHY DO THESE OKES GET TO RIP YOU OFF? THEY GET AWAY WITH ******! It's not my problem if a problem is reported and not recorded on a job card. AM I EMPLOYED BY GM IMPERIAL? DO I WORK IN THEIR WORKSHOP! OH HELL NO!!!! My caption to this post is 'DISGUSTED' well that's putting it lightly, the way I am feeling now leaves no decent words in the dictionary to voice my feelings!!!!!!!!!!!!!!