Glynwood nightmare

My recent horrific experience at the glynwood hospital, firstly I fell of my motorbike on the Saturday thinking it was nothing but a bruise but by Sunday I couldn’t walk so decided to go to the glynwood cause I know service is great there and have had more than one op there...... but shew was I mistaken this time!!!!!! So on arrival at reception I start signing in bearing in mind that I’m on crutches and in some serious pain, first thing receptionists says is you owe us money.... I was like ok I’ll pay. Anyway get taking through to doctors. Where they attend to me bearing in mind they can only do a x ray and sonar on Monday...so my x ray comes back and the doctors says look like rupture my quadriceps tendon, but give me the choice to go home or book in and naturally I choose to go home. I’m tremendous pain lying at home I get a phone call sorry sir your blood has come back and we need you back cause you proteins levels in blood are to high sitting at. 1700 when should be 173........and could cause serious damage to kidneys Actually let me go not knowing I’m at risk, Any way rush back all good

Arrive at reception go straight in and get taken up to orthopedic wards(this is where the horrors begin)

Been put in bed 2A So sunday night flies by all happy in ward with some Amazing gentlemen .

My orthopedic surgeon is Dr kumasamba. I believe is the best orthopedic surgeon in the country or possibly the world, so happy I got him again. Monday morning comes go for sonar at roughly 9 am and get results hour or so later, and this is where it all goes down hill, keep asking the ward nurses I’m I getting booked in for op as clearly the results say I need and then kept getting told that they’ll get operating list on at 5 pm bearing in mind I need authorization because I’m on medical aid, so no one at the ward had the common sense to find out before hand if I was indeed booked in for op and get approval from the medical aid, so come Tuesday op day yes I’m all ready haven’t eaten done the whole routine get sent down to operating room only to find out there is no authorization for the op so there I Lu not know what’s going on only to be told by a lady that has more make up than a circus clown,”do you have 50k in your bank account” my reply “no “ well then best you go back up to your room.

There I sit now till about 3 o’clock haven’t eaten or drunk anything , asking where my authorization, eventually get told your medical doesn’t cover this at all, mmmmm I’ve had two ops previously on same medical aid. So I phone medical aid panicking and to my surprise the hospital has given medical aid wrong admission codes and haven’t even come and got the results for any of my test the sonar and X-ray(to this day don’t know what happened to X-ray paper).

By this point I’m fuming cause everything is a mess, which I simply point out to the head nurse(Indian lady) and then hell begins .

So now I’m getting no service I had a drip replaced 5 times bearing in my arms cause apparently my veins bearing in mind I’ve been brought back cause my kidney story and level of protein and whole time I was there.prob went through two I’v of the solution cause nurse where to lazy to either check or make sure the drip was working . Also dr kumasamba cut my previous back slab off and the nurse in this ward decide just to bandage the raw back slab to my skin cause a rash of note on my heal. So I find a nurse who is willing to help lovely lady still tells me she old school.....

She soughts my drip put some wool for back slab basically makes me feel comfortable again by this point they had it in for me for question the head nurse, you could ring the alarm and someone would come and say this person is coming be patient and this went on for like three emergency calls till they came.....

Anyways feeling a bit comfortable now but little did I know it gets worse. So anyway mom goes down to admin in the intermin and complains and then all of sudden the case manager runs in gets my reports and all that and all that and funny medical aid approves next day, no questions. By now I have two wait an extra two days for my op so work is literally out the window for the week and if don’t work I don’t get back(will be suing for loss of compensation due to negligence on hospital before)

So went whole day with out eating and drinking for nothing next morning dr kumasamba comes in toward and says he can operate following evening, while he standing there I bring up the fact the the hospital has messed up and it’s costing me now head nurse with her big mouth who is never wrong tries to interrupt and give some bull**** story. So I just say to her the worst thing about all this is that not one person in hospital has come to apologize.

SHE TURNS ROUND AND SAYS TO ME SAY SORRY FROM WHERE WHO MUST SAY SORRY

i just say ****ing useless.

Oh well now it gets even worse should of never stood on queen bee feet.

Anyway go in my my op at about 6 in everning come out and if any one has ever had a tendon repair they know that it’s hell and most painful ever... come out my sister and my gf are there and I’m in agony only to be pulled and pushed around by the nurses telling me I’m lying wrong that whys I’m so sore.

The night goes on I’m literally crying from pain call nurse she come in with her red funny hair and goes MR AGLIOTTI I’ve given you pain medicine what else do you want with biggest attitude so I lose it literally at my ends wit I say you people have no ****en compassion and treat people like animals

Mmmm apparently another bad mistake on my behalf

Now I’m sitting in pain and been told I haven’t been prescribed this or that when I speak to another nurse she goes no you are, so nurse we’re just lying about my medication to see me suffer and in agony, even one morning the doctor comes in and says sit you have been refusing your pain medication he looks at her and say if I’m in pain why would I refuse so nurse In this ward just do as they want and please

Wake up on Friday morning hear queen bee nurse telling all the other nurse that she doesn’t like me and I’m rude...... **** I never knew paying top dollar and excepting quality service was being rude I mean our life’s are in these people’s hands and here they got me suffering just to prove a point, no pain ****er given paracetamol and having to beg and plead for something stronger.

So come Saturday afternoon still sufferings..... I get told the vacuum pulling the blood out must come out, in come the sister, and starts the procedure but let me tell you the intent of hurting me in this was definitely there. So first come off vback slab and bandages then to pull the tube which she yanks at and apply a as much pressure to my knee as she can to apparently stop bleeding, ok now to pull the plaster off staple a get rip from one point to the other and cleaning the wound might as well used a steel brush as rough as she was going, sat there taking this pain everyone in my ward looking on in disbelief. I have multiple people who saw this is one sister shook her head. She looks over at me and goes why you crying. Holding a pillow over my face cause I’m in agony.

Well that was me as much pain and as much jorrile experience I could handle got dressed and walked out on my crutches in agony I’d rather be at home lying in bed sore than in that hell whole full of those demons

But this is all good as I will be seeking legal advice as I took pics of my whole file and stored it on my phone to show how many drips and everything.all my prescribed meds and what I was given