Stay away from these ********!

Good day I opened a trading account with Globex360 because a reputable trader recommended them. I initially found that their website was not user friendly. They requested documents but next to the request was no tab to upload, or to specify the documents required/how to submit. Once that was sorted, after days of confusion, I traded, thinking that like other brokers, Globex360 bonus would kick in when my account went into minus , but it did not. My account was blown. I tried calling and emailing them, no answer, no reply via email. Eventually I called them on a number that they called me from previously, not on their website, and the agent told me that the bonus is only an "equity booster" he said it's on their t&c's , it is meant to assist us for increased lot sizes and higher returns, It is not an actual credit which kicks in when my funds exhaust. So Globex360 system is designed to **** the client, they do not work to the client's advantage, they give you a bonus credit but you cannot use it. This is pointless. This does not make sense. They give you a credit but it is inactive, and never activates when your account runs low. They do not answer their phones and their customer service is poor. I will not use them again, I have gone back to my old broker XM.COM. Even though they provide 50% bonus credits, it actually works like a credit should, and they are professional and quick to respond.