WS
Wilbur S
1 reviews | Active since Oct 2018
09 Nov 2018, 12:54
Worst Courier I've Ever Had The Displeasure of Having To Deal With
Worst service I can say I've ever received from any company. Were unable to find my address (whilst dozens of other couriers have never had any problem with it). Failed to deliver my parcel and instead put it in some store room, where it would have stayed 'forever' if it weren't for my intervention. Wasted my time, failed multiple times to arrive at the time they promised they would. Utter waste of time of time.
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Replies (2)0
Replies (2)
Globeflight's replyOfficial
09 Nov 2018, 13:42Good day Wilbur,
It is with great distress to learn that you have had such a negative experience with our wonderful company.
In order for us to resolve this as soon as possible, would you be able to send me some information regarding this delivery. Your waybill number and contact details will be of great value in our investigation.
Please forward to ***.
I hope to hear from you soon.
Have a lovely day
Warm courier regards
Tanja Jarry
Group Marketing Manager
It is with great distress to learn that you have had such a negative experience with our wonderful company.
In order for us to resolve this as soon as possible, would you be able to send me some information regarding this delivery. Your waybill number and contact details will be of great value in our investigation.
Please forward to ***.
I hope to hear from you soon.
Have a lovely day
Warm courier regards
Tanja Jarry
Group Marketing Manager
Globeflight's reply09 Nov 2018, 13:42
Official
Good day Wilbur,
It is with great distress to learn that you have had such a negative experience with our wonderful company.
In order for us to resolve this as soon as possible, would you be able to send me some information regarding this delivery. Your waybill number and contact details will be of great value in our investigation.
Please forward to ***.
I hope to hear from you soon.
Have a lovely day
Warm courier regards
Tanja Jarry
Group Marketing Manager
It is with great distress to learn that you have had such a negative experience with our wonderful company.
In order for us to resolve this as soon as possible, would you be able to send me some information regarding this delivery. Your waybill number and contact details will be of great value in our investigation.
Please forward to ***.
I hope to hear from you soon.
Have a lovely day
Warm courier regards
Tanja Jarry
Group Marketing Manager
WS
Wilbur S's updateReviewer Update
18 Nov 2018, 14:05Your "wonderful company" messed me around endlessly. I sent you an e-mail as you requested and saw your reply. From what I can tell (since nothing happened) is that you continue to emulate your "wonderful company" by doing what it seemingly does best: Promise the world and deliver nothing. It is not words that count, it is actions. Nothing has changed and you do not even have the decency to reimburse me for the all the phone calls you forced me to make, in order to track down my parcel, much less my professional time.
I don't want to hear more words and banal marketing speak. Either make things right or shut up if you wish to in any way begin to redeem your "wonderful company"'s reputation.
Sincerely,
Wilbur
WS
Wilbur S's update18 Nov 2018, 14:05
Reviewer Update
Your "wonderful company" messed me around endlessly. I sent you an e-mail as you requested and saw your reply. From what I can tell (since nothing happened) is that you continue to emulate your "wonderful company" by doing what it seemingly does best: Promise the world and deliver nothing. It is not words that count, it is actions. Nothing has changed and you do not even have the decency to reimburse me for the all the phone calls you forced me to make, in order to track down my parcel, much less my professional time.
I don't want to hear more words and banal marketing speak. Either make things right or shut up if you wish to in any way begin to redeem your "wonderful company"'s reputation.
Sincerely,
Wilbur