Useless Customer service by Globeflight and Jarryn Naicker. Delayed delivery

Waybill number ***, on Thursday i ordered a drone to be sent overnight by Globeflight. I booked for overnight and was charged for it. the drone had to come form CPT to PTA. on Friday we were informed that they don't do overnight as it is lockdown and some other excuses. Then on after many calls to supplier and Globeflight as the waybill did not exist, a Mr Jarryn Naicker from Globeflight assured me that it would be at the JHB depot on Saturday morning for collection. On Saturday morning Jarryn Naicker called me and informed me that my package was then sent from Jhb depot to Durban. i then tried calling him again and explaining that he should fix the problem. He only had excuses and said he can't. I must just wait. I was informed they can't do anything and will have to wait for Monday or Tuesday. Then Jarryn Naicker went and put then the phone down on me. Jarryn Naicker, you do not know customer service.

The Service from GlobeFlight has been utterly pathetic, and they are a ****, will take your money and then don't care. Please do not use them as they will make up excuses and tell you stories. They will tell you they giving a refund and then tell you to wait for it. YOU SHOULD BE ASHAMED OF YOURSELF. Warning do not use Globeflight.