PE
Pieter E
1 reviews | Active since Jun 2020
23 Mar 2022, 14:17
UPS, Globeflight, DSV USELESS
UPS is contracting Globeflight - DSV. Since then there is a serious backlog in their deliveries due to a so called integration problem and I quote a section of an email received from UPS: "Kindly be advised that the shipment was handed over to our contractor on Friday, however it is delayed in the DSV warehouse due to them integrating their systems (from Globeflight – DSV). They now have a backlog of shipments for dispatch." I received a notification that my UPS shipment will be delivered on Tuesday 22 March 2022. Nothing happened, no delivery, no notice, no nothing. To conclude stay away from UPS and Globeflight-DSV rather use another shipment company that has a good review.
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Globeflight's replyOfficial
23 Mar 2022, 14:34Dear Pieter,
Thank you for reaching out to us today with your concern, we take this very seriously and will make every effort to get it resolved as soon as possible.
Could you kindly forward me your tracking number as well as your contact number to *** @ dsv . com (no spaces) so that I can escalate
the matter to Executive Management to resolve and provide you with feedback.
I hope to hear from you soon
Best regards
Tanja Jarry
Communications Consultant, Marketing
DSV
Thank you for reaching out to us today with your concern, we take this very seriously and will make every effort to get it resolved as soon as possible.
Could you kindly forward me your tracking number as well as your contact number to *** @ dsv . com (no spaces) so that I can escalate
the matter to Executive Management to resolve and provide you with feedback.
I hope to hear from you soon
Best regards
Tanja Jarry
Communications Consultant, Marketing
DSV
Best regards,
Globeflight's reply23 Mar 2022, 14:34
Official
Dear Pieter,
Thank you for reaching out to us today with your concern, we take this very seriously and will make every effort to get it resolved as soon as possible.
Could you kindly forward me your tracking number as well as your contact number to *** @ dsv . com (no spaces) so that I can escalate
the matter to Executive Management to resolve and provide you with feedback.
I hope to hear from you soon
Best regards
Tanja Jarry
Communications Consultant, Marketing
DSV
Thank you for reaching out to us today with your concern, we take this very seriously and will make every effort to get it resolved as soon as possible.
Could you kindly forward me your tracking number as well as your contact number to *** @ dsv . com (no spaces) so that I can escalate
the matter to Executive Management to resolve and provide you with feedback.
I hope to hear from you soon
Best regards
Tanja Jarry
Communications Consultant, Marketing
DSV
Best regards,