GM
Ganief M

1 reviews | Active since Dec 2020

05 Dec 2020, 13:36

Terrible service do not make use globeflight

Terrible service parcel dispatched at 5am yesterday more than 24hours later still has not been delivered with no communication from the courier service. Tried calling them multiple times but to no avail.

0
Replies (4)
Globeflight
Globeflight's reply07 Dec 2020, 07:43
Official
Dear Ganief

We would like to thank you for bringing this to our attention, I did receive your communications through our other portals as well and have escalated the matter accordingly.

Please afford us the opportunity to remedy the situation and mend our business relationship for all future deals.

Have a superb day
GM
Ganief M's update07 Dec 2020, 16:51
Reviewer Update
The day is almost over and I am no closer to having an answer? U guys have no idea what u are doing
Globeflight
Globeflight's reply08 Dec 2020, 07:40
Official
Dear Ganief

I do believe that our Operations Manager has made delivery arrangements and will follow up until delivery has been made.

We hope you have a super Tuesday

Regards
GM
Ganief M's update08 Dec 2020, 15:06
Reviewer Update
Again more empty promises I actually don’t know what to do anymore I’ve spoken to everyone from the senior operations manager Riaan to customer services to Maureen who answers the phone along with Tanja and guess what ...... still no delivery thank u all for nothing