yM
yvette M
1 reviews | Active since May 2018
17 Oct 2019, 16:29
terrible service
Terrible service, absolutely gutted at the way the manager handled the situation,lack of proficiency little to no service s****s, the service consultants do not advise On package requirements, they demand payment and when they cannot deliver they have issues with refunding the money. I strongly do not recommend this courier service.
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Replies (1)
Globeflight's replyOfficial
17 Oct 2019, 17:40Dear Yvette
I would like to apologise for negative experience you've recently had with Globeflight. I would like to launch an investigation into this matter to determine where our processes has failed so we may improve on it.
Kindly will you assist me with more information such as your waybill number, consultant you dealt with and your contact number so I can approach the relevant branch. My email is ***
I hope to hear from you soon
Kind regards
Tanja Jarry
I would like to apologise for negative experience you've recently had with Globeflight. I would like to launch an investigation into this matter to determine where our processes has failed so we may improve on it.
Kindly will you assist me with more information such as your waybill number, consultant you dealt with and your contact number so I can approach the relevant branch. My email is ***
I hope to hear from you soon
Kind regards
Tanja Jarry
Globeflight's reply17 Oct 2019, 17:40
Official
Dear Yvette
I would like to apologise for negative experience you've recently had with Globeflight. I would like to launch an investigation into this matter to determine where our processes has failed so we may improve on it.
Kindly will you assist me with more information such as your waybill number, consultant you dealt with and your contact number so I can approach the relevant branch. My email is ***
I hope to hear from you soon
Kind regards
Tanja Jarry
I would like to apologise for negative experience you've recently had with Globeflight. I would like to launch an investigation into this matter to determine where our processes has failed so we may improve on it.
Kindly will you assist me with more information such as your waybill number, consultant you dealt with and your contact number so I can approach the relevant branch. My email is ***
I hope to hear from you soon
Kind regards
Tanja Jarry