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Thomas P

1 reviews | Active since Jun 2014

24 Aug 2020, 11:54

Shocking service Globeflight & UPS

Parcel sitting in Johannesburg since the 14th of August 2020 now the 24th, delivery suppose to be ONX. (overnight express). Cant get hold of anyone, send numerous emails, between them and UPS, ass don't know what elbow is doing, in future will never use them again! Pathetic & useless courier company!

0
Replies (6)
Globeflight
Globeflight's reply24 Aug 2020, 11:57
Official
Dear Thomas

We would like to apologise for the inconvenience that has been caused to you and would like the opportunity to remedy the situation.

Please will you forward your contact details and tracking number to tanjaj @ globeflight . com (no spaces) so that we can investigate the matter.

I hope to hear from you soon

Regards

Best regards,

TP
Thomas P's update26 Aug 2020, 09:44
Reviewer Update
Send email to ***; '***'; '***'; '***' and so far nobody rep****.
What a bad Courier Company!
TP
Thomas P's update26 Aug 2020, 09:46
Reviewer Update
tanjaj @ globeflight. com' 'grantg @ globeflight. com; riaank @ globeflight. com; rodgersr @ globeflight. com all included in the mail trial
Globeflight
Globeflight's reply26 Aug 2020, 09:53
Official
Dear Thomas

I have responded and escalated the matter to ensure you receive urgent feedback on your shipment.  Should you not hear anything from the team in the next 15 minutes please do let me know so I can involved our Executive team.

Regards

Best regards,

TP
Thomas P's update26 Aug 2020, 14:21
Reviewer Update
Nothing, now 14:20
Globeflight
Globeflight's reply26 Aug 2020, 14:32
Official
Dear Thomas, 

I rep**** to your email a moment ago

Regards

Best regards,