NM
Neil M
1 reviews | Active since May 2019
08 May 2019, 09:47
Overnight delivery is not an actual service
If you pay for over night delivery, and they PROMISE you that it will be there the next day - do not believe them. I thought it may just be a glitch the first time, but then it happened the very next time again. Rather use another courier if you want you parcels to be delivered when they say they will be delivered.
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Replies (1)
Globeflight's replyOfficial
09 May 2019, 07:46Good morning Neil
It is with great sadness to see what a negative experience you have had with Globeflight. I assure you as the Leading Courier Company in SA as voted by top companies across the country we take pride in our superior courier solutions. I would like to conduct a full investigation on this matter to ensure we implement amended processes and procedures going forward to avoid further service delivery fails.
Would you be so kind as to forward to my email address (***) the following details:
Waybill numbers for first and second shipments you sent with us
Your contact number
Thank you very much in advance, I am looking forward to hearing from you.
Warm courier regards
Tanja Jarry
Marketing Manager
It is with great sadness to see what a negative experience you have had with Globeflight. I assure you as the Leading Courier Company in SA as voted by top companies across the country we take pride in our superior courier solutions. I would like to conduct a full investigation on this matter to ensure we implement amended processes and procedures going forward to avoid further service delivery fails.
Would you be so kind as to forward to my email address (***) the following details:
Waybill numbers for first and second shipments you sent with us
Your contact number
Thank you very much in advance, I am looking forward to hearing from you.
Warm courier regards
Tanja Jarry
Marketing Manager
Globeflight's reply09 May 2019, 07:46
Official
Good morning Neil
It is with great sadness to see what a negative experience you have had with Globeflight. I assure you as the Leading Courier Company in SA as voted by top companies across the country we take pride in our superior courier solutions. I would like to conduct a full investigation on this matter to ensure we implement amended processes and procedures going forward to avoid further service delivery fails.
Would you be so kind as to forward to my email address (***) the following details:
Waybill numbers for first and second shipments you sent with us
Your contact number
Thank you very much in advance, I am looking forward to hearing from you.
Warm courier regards
Tanja Jarry
Marketing Manager
It is with great sadness to see what a negative experience you have had with Globeflight. I assure you as the Leading Courier Company in SA as voted by top companies across the country we take pride in our superior courier solutions. I would like to conduct a full investigation on this matter to ensure we implement amended processes and procedures going forward to avoid further service delivery fails.
Would you be so kind as to forward to my email address (***) the following details:
Waybill numbers for first and second shipments you sent with us
Your contact number
Thank you very much in advance, I am looking forward to hearing from you.
Warm courier regards
Tanja Jarry
Marketing Manager