Our package damaged and disposed of without as much as contacting us

Globeflight damaged our package worth R5000 worth of imported tiny turbo metal seal rings. that were safely package wrapped with bubblewrap and in a box. the box got damaged and they decided to throw it away with all of the contents which is against procedure and without bothering to contact us. 10 days of contacting them enquiring about our package, no one bothered to get back to us or communicating with us... today we get an apology "sorry you forgot to click the insurance box. Staff will be desciplined but we not liable. Dont worry when you order again will deliver no charge" laughable!! Do not use Globeflight they are negligent, and have left a bad taste in our mouth