WJ
Willie J
1 reviews | Active since Feb 2013
22 Jan 2020, 15:19
Not interested in supplying a quotation
Went to website and requested a quotation. No reaction. Went to website again and completed form to be contacted where I mentioned I need a quotation. No reaction. Phoned the Pretoria office and asked to speak to somebody regarding a quotation. My details was taken and I was promised that somebody will contact me asap. No reaction!!!!
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Replies (1)
Globeflight's replyOfficial
22 Jan 2020, 15:57Dear Willie
Please accept our sincerest apologies for this lack of communication, your business is valuable to us and we would love the opportunity to remedy the situation.
I have personally sent your details (as seen on your profile here) to our Pretoria Team for urgent assistance. I will also follow up in a few minutes to ensure this has been actioned.
Thank you for bringing this poor service to our attention, we will definitely re-evaluate our processes to ensure better service going forward.
I hope you have a superb day
Warm regards
Tanja Jarry
Marketing Manager - Head Office
Please accept our sincerest apologies for this lack of communication, your business is valuable to us and we would love the opportunity to remedy the situation.
I have personally sent your details (as seen on your profile here) to our Pretoria Team for urgent assistance. I will also follow up in a few minutes to ensure this has been actioned.
Thank you for bringing this poor service to our attention, we will definitely re-evaluate our processes to ensure better service going forward.
I hope you have a superb day
Warm regards
Tanja Jarry
Marketing Manager - Head Office
Best regards,
Globeflight's reply22 Jan 2020, 15:57
Official
Dear Willie
Please accept our sincerest apologies for this lack of communication, your business is valuable to us and we would love the opportunity to remedy the situation.
I have personally sent your details (as seen on your profile here) to our Pretoria Team for urgent assistance. I will also follow up in a few minutes to ensure this has been actioned.
Thank you for bringing this poor service to our attention, we will definitely re-evaluate our processes to ensure better service going forward.
I hope you have a superb day
Warm regards
Tanja Jarry
Marketing Manager - Head Office
Please accept our sincerest apologies for this lack of communication, your business is valuable to us and we would love the opportunity to remedy the situation.
I have personally sent your details (as seen on your profile here) to our Pretoria Team for urgent assistance. I will also follow up in a few minutes to ensure this has been actioned.
Thank you for bringing this poor service to our attention, we will definitely re-evaluate our processes to ensure better service going forward.
I hope you have a superb day
Warm regards
Tanja Jarry
Marketing Manager - Head Office
Best regards,