IH
Ilzé Human
1 reviews | Active since Mar 2019
03 Dec 2019, 14:51
No response
Went on live support to ask when my package will reach its final destination, i have to make plans for the week ahead and just wanted to know, waited for more than an hour just to see globeflight left the chat with NO RESPONSE from them. This is not customer service at all.
Helpful (0)
Replies (3)0
Replies (3)
Globeflight's replyOfficial
03 Dec 2019, 14:55Dear Ilze'
Thank you for bringing this to our attention, it is policy for our live chat to be operated at all times and this will definitely be escalated to Executive Management for disciplinary steps.
Please assist with your waybill number and contact details to my email: t a n j a j @ g l o b e flight . c o m .
Hope to hear from you soon!
Thank you for bringing this to our attention, it is policy for our live chat to be operated at all times and this will definitely be escalated to Executive Management for disciplinary steps.
Please assist with your waybill number and contact details to my email: t a n j a j @ g l o b e flight . c o m .
Hope to hear from you soon!
Globeflight's reply03 Dec 2019, 14:55
Official
Dear Ilze'
Thank you for bringing this to our attention, it is policy for our live chat to be operated at all times and this will definitely be escalated to Executive Management for disciplinary steps.
Please assist with your waybill number and contact details to my email: t a n j a j @ g l o b e flight . c o m .
Hope to hear from you soon!
Thank you for bringing this to our attention, it is policy for our live chat to be operated at all times and this will definitely be escalated to Executive Management for disciplinary steps.
Please assist with your waybill number and contact details to my email: t a n j a j @ g l o b e flight . c o m .
Hope to hear from you soon!
IH
Ilzé Human's updateReviewer Update
08 Dec 2019, 13:51After my correspondence with Tanja I was very satisfied with the service I received. Thank you !
IH
Ilzé Human's update08 Dec 2019, 13:51
Reviewer Update
After my correspondence with Tanja I was very satisfied with the service I received. Thank you !
Globeflight's replyOfficial
09 Dec 2019, 07:39=) Thank you so much Ilze! Have a superb day further
Globeflight's reply09 Dec 2019, 07:39
Official
=) Thank you so much Ilze! Have a superb day further