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Phila M

1 reviews | Active since Jul 2021

15 Sept 2021, 12:04

No improvement even after complaining

Pathetic service, one cant even get tax invoices for tax purposes

The customer service department is ***********, lacks communication skills. The divers are the only people who do a good job. but in that Germiston office its like the left hand does not know what the right hand is doing .

You guys need to pull up your socks.

Mulondi and Petunia seem to be doing a great job but Nelly and Rodgers need serious help.

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Replies (1)
Globeflight
Globeflight's reply15 Sept 2021, 12:06
Official
Dear Phila

Please accept our sincerest apologies for the frustration caused to you, this is not how Globeflight likes to conduct business.

We will address this matter with our team and ensure that their service levels improve to ensure that you receive the award winning service
that Globeflight is known for.

Thank you for reaching out to us today and for this feedback, it truly is valuable.

Have a superb day

Best regards,