HS
Hennie S

1 reviews | Active since Oct 2015

20 Dec 2021, 11:22

NO ANSWERING WHEN YOU CALL THEM

What a poor company to get hold off. I need a package delivered fast but cannot reach these guys on their phone number. You are placed on hold and then cut off after 4 minutes. They are so slow in delivering that i would like to go and pick up the parcel myself but its impossible reaching them. If UPS can just start using The Courier Guy i believe we will be getting service delivery.

0
Replies (1)
Globeflight
Globeflight's reply03 Jan 2022, 09:24
Official
Dear Hennie

Please accept our sincerest apologies for the frustration caused to you.  This is not how we like to do business.  I will launch a formal investigation to determine what has transpired with the phone lines and ensure that our processes are updated to avoid this in the furture

Have a brilliant day