NP
Nolene P
1 reviews | Active since Aug 2020
27 Aug 2020, 12:42
Lost Parcels Horrible Service
GlobeFlight has lost, not once but twice, parcels from CT. First delivery received one box short. THREE WEEKS later they suddenly found it. Second delivery arrived in Brits. SENT BACK TO JHB. Again they lost the parcels. This time it took them 10 days to find it. Another 5 days have passed and still not delivered. Horrible service. Rude personnel. Do not bother using them.
Helpful (0)
Replies (3)0
Replies (3)
Globeflight's replyOfficial
27 Aug 2020, 12:58Dear Nolene,
It saddens us to see what a negative experience you've had with Globeflight and we hope to have the opportunity to remedy the situation. Could you kindly forward all details such as contact number, tracking number and Staff member names so that we can launch an investigation to tanjaj @ globeflight . com (no spaces). I hope to hear from you soon.
It saddens us to see what a negative experience you've had with Globeflight and we hope to have the opportunity to remedy the situation. Could you kindly forward all details such as contact number, tracking number and Staff member names so that we can launch an investigation to tanjaj @ globeflight . com (no spaces). I hope to hear from you soon.
Globeflight's reply27 Aug 2020, 12:58
Official
Dear Nolene,
It saddens us to see what a negative experience you've had with Globeflight and we hope to have the opportunity to remedy the situation. Could you kindly forward all details such as contact number, tracking number and Staff member names so that we can launch an investigation to tanjaj @ globeflight . com (no spaces). I hope to hear from you soon.
It saddens us to see what a negative experience you've had with Globeflight and we hope to have the opportunity to remedy the situation. Could you kindly forward all details such as contact number, tracking number and Staff member names so that we can launch an investigation to tanjaj @ globeflight . com (no spaces). I hope to hear from you soon.
NP
Nolene P's updateReviewer Update
27 Aug 2020, 15:15If this was an isolated incident, I may have accepted this answer. However, it has not just been one incident. Judging by your online reviews, this is also a regular occurance. Sort your business out. I won't be using or referring you.
NP
Nolene P's update27 Aug 2020, 15:15
Reviewer Update
If this was an isolated incident, I may have accepted this answer. However, it has not just been one incident. Judging by your online reviews, this is also a regular occurance. Sort your business out. I won't be using or referring you.
Globeflight's replyOfficial
27 Aug 2020, 15:48Please accept our sincerest apologies. We appreciate your feedback as this allows us to improve on our systems and processes.
Have a wonderful day
Have a wonderful day
Globeflight's reply27 Aug 2020, 15:48
Official
Please accept our sincerest apologies. We appreciate your feedback as this allows us to improve on our systems and processes.
Have a wonderful day
Have a wonderful day