Lost package by Globalflight

Item: Globeflight
Rating: 1
Author: Nomvume K

I sent an overnight package on the 13th of December 2018 to be couriered from Midrand, Gauteng to Lichtenburg in the North West. This was done via UPS. UPS handed it over to Global Flight. The package hasn't been delivered till today, 21 December 2018. I do not get any assistance from Global Fight at all. There's always say someone will call me back but no one does. I have to call back and explain myself all the time. No one really knows what is happening.

Helpful (0)

Replies (1)

Globeflight's replyOfficial

08 Jan 2019, 14:47

Good day Nomvume,

I hope you have had a pleasant festive season and in high gear for this new year ahead.

Please accept my apologies for this terrible service received from our great company, I can assure you it is not the norm at all and we would like to rectify it immediately.

Could you kindly forward me your waybill number and contact details to *** so I may get on top of it immediately.

I hope to hear from you soon
Best regards
Tanja Jarry

Best regards,

Globeflight's reply08 Jan 2019, 14:47

Official

Best regards,

Lost package by Globalflight

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