LB
Lara B
1 reviews | Active since Oct 2013
12 Oct 2020, 16:53
Just awful!!!
I don't know what has happened to Globeflight in the last 6 months but I have had it! Absolutely shocking service and all the dealings have been full of broken promises and lack of communication. I have an unresolved issue since 9th August. All I want to do is close my business account but they just keep giving me the run around...they want me to pay my account but they still have an issue to be resolved. No accountability at all. My husband and I are both going to take our business elsewhere.
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Replies (1)
Globeflight's replyOfficial
13 Oct 2020, 07:50Good day Lara
It is with deep regret to see what a negative experience you've been having with Globeflight. Please accept our sincerest apologies.
Kindly will you afford us the opportunity to remedy the situation, we would love to retain your business. I will gladly escalate the matter to our Executive team to investigate so we can get your experience back to a positive note.
Please will you forward me the following to tanjaj @ globeflight . com (no spaces):
Account Number
Contact number
Email address
Nature of query outstanding
This is not how Globeflight runs it's business, your business is of the utmost importance to us.
I hope to hear from you soon
Best regards
Tanja Jarry
Marketing Manager
It is with deep regret to see what a negative experience you've been having with Globeflight. Please accept our sincerest apologies.
Kindly will you afford us the opportunity to remedy the situation, we would love to retain your business. I will gladly escalate the matter to our Executive team to investigate so we can get your experience back to a positive note.
Please will you forward me the following to tanjaj @ globeflight . com (no spaces):
Account Number
Contact number
Email address
Nature of query outstanding
This is not how Globeflight runs it's business, your business is of the utmost importance to us.
I hope to hear from you soon
Best regards
Tanja Jarry
Marketing Manager
Globeflight's reply13 Oct 2020, 07:50
Official
Good day Lara
It is with deep regret to see what a negative experience you've been having with Globeflight. Please accept our sincerest apologies.
Kindly will you afford us the opportunity to remedy the situation, we would love to retain your business. I will gladly escalate the matter to our Executive team to investigate so we can get your experience back to a positive note.
Please will you forward me the following to tanjaj @ globeflight . com (no spaces):
Account Number
Contact number
Email address
Nature of query outstanding
This is not how Globeflight runs it's business, your business is of the utmost importance to us.
I hope to hear from you soon
Best regards
Tanja Jarry
Marketing Manager
It is with deep regret to see what a negative experience you've been having with Globeflight. Please accept our sincerest apologies.
Kindly will you afford us the opportunity to remedy the situation, we would love to retain your business. I will gladly escalate the matter to our Executive team to investigate so we can get your experience back to a positive note.
Please will you forward me the following to tanjaj @ globeflight . com (no spaces):
Account Number
Contact number
Email address
Nature of query outstanding
This is not how Globeflight runs it's business, your business is of the utmost importance to us.
I hope to hear from you soon
Best regards
Tanja Jarry
Marketing Manager