1 reviews | Active since Oct 2009
I got ****** by Globeflight
I received a quotation from the Brits branch for a 2.5 Kg parcel to Johannesburg fourways in February of R135. At the end of the month I received a invoice from them for R883. I queried it and they changed it to R635. Now I phone them and ask what is going on and they say the parcel went to a farm in fourways. I delivered the parcel to the Brits office myself. The client who ordered from me paid me R380 for the parcel, and R135 for the courier amount. How in the world is it possible that Globeflight charges me R635 for a 2.5 kg parcel from Brits to JHB fourways. Why would I send a parcel to JHB for R635 when the value of the parcel was R380. Then I could just as well have driven it to JHB myself. This company ****** me.
Thank you for reaching out to us today, I would be delighted to resolve this issue for you as a matter of urgency. Could you kindly provide me with the waybill number on which you have sent the shipment along with your contact details so I may give you feedback upon completing my investigation.
You can email me on *** with the above details and I will start my investigation immediately.
Hope to hear from you soon and to turn this negative experience into a positive one
Best regards
Tanja Jarry
Marketing Mananger
Best regards,
Thank you for reaching out to us today, I would be delighted to resolve this issue for you as a matter of urgency. Could you kindly provide me with the waybill number on which you have sent the shipment along with your contact details so I may give you feedback upon completing my investigation.
You can email me on *** with the above details and I will start my investigation immediately.
Hope to hear from you soon and to turn this negative experience into a positive one
Best regards
Tanja Jarry
Marketing Mananger
Best regards,