Horrible customer service and parcel misdirected.
This company is worse delivery service and their customer service in Joburg is horrible. After my car permit was sent from Durban they misdirected the parcel to a wrong address & never made contact. I was force to delay my trip cos they don't deliver on weekends. Horrible experience they couldn't even made an effort to admit their mistake. Lady at Customer service had no clue what customer service is. I was expected to drive a car that insurance might not pay if I get in an accident cos permit is invalid.
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Globeflight's replyOfficial
08 Feb 2021, 07:16Dear Mnisi,
Please accept our sincerest apologies for the frustration caused to you, this is not how Globeflight conducts business and we will be launching an investigation to establish what has transpired here.
Someone from our Executive Team will reach out to you soonest with feedback.
Thank you for bringing this to our attention, we value your feedback.
Best regards
Please accept our sincerest apologies for the frustration caused to you, this is not how Globeflight conducts business and we will be launching an investigation to establish what has transpired here.
Someone from our Executive Team will reach out to you soonest with feedback.
Thank you for bringing this to our attention, we value your feedback.
Best regards
Globeflight's reply08 Feb 2021, 07:16
Official
Dear Mnisi,
Please accept our sincerest apologies for the frustration caused to you, this is not how Globeflight conducts business and we will be launching an investigation to establish what has transpired here.
Someone from our Executive Team will reach out to you soonest with feedback.
Thank you for bringing this to our attention, we value your feedback.
Best regards
Please accept our sincerest apologies for the frustration caused to you, this is not how Globeflight conducts business and we will be launching an investigation to establish what has transpired here.
Someone from our Executive Team will reach out to you soonest with feedback.
Thank you for bringing this to our attention, we value your feedback.
Best regards