1 reviews | Active since Sept 2018
GlobeFlight had made lose a valuable client aafter losing my parcel
A month later my parcel has still not being delivered. I called numerous times and all I have been told is they will call me back. A lack of feedback really is disappointing. Apparently my package have been ****** and an investigation is going on...what does that say about safety of the rest of the parcels in your warehouse. At least the operations manager should have the courtesy of giving feedback and assurance promptly on the recovery or reimbur*****t of the lost parcel.
I had so much respect for this logistic company, but after this I am really ****ed. Tracker Number: ********** 83635
Good day Mo Masoga,
It is with great sadness to hear you have had such a negative experience. We at Globeflight take the safety of all the shipment we move very seriously and you can rest assured that we will resolve the issue as a matter of urgency.
Would you be so kind as to send me more details to *** so I can escalate the investigation immediately to executive management.
I hope to hear from you soon!
Warm Courier regards
Tanja de Wit
Provisional Marketing Manager
Good day Mo Masoga,
It is with great sadness to hear you have had such a negative experience. We at Globeflight take the safety of all the shipment we move very seriously and you can rest assured that we will resolve the issue as a matter of urgency.
Would you be so kind as to send me more details to *** so I can escalate the investigation immediately to executive management.
I hope to hear from you soon!
Warm Courier regards
Tanja de Wit
Provisional Marketing Manager