1 reviews | Active since Jan 2017

22 Dec 2021, 08:03

Globeflight, definitely NOT the courier you can trust!

Terrible service! And at a time of year when they should be most conscientious of their services.... Parcel sitting at their Jhb depot for three days. Then lying about trying to deliver it when there was definitely someone at home. Phone the call centre, no help, get forwarded to random departments and get cut off. No return call as requested. So unprofessional.

0
Replies (1)
Globeflight
Globeflight's reply03 Jan 2022, 09:02
Official
Dear Kirsty

Please accept our sincerest apologies for the frustration and inconvenience caused to you.  I will have an investigation launched to determine what has transpired here and action taken where needed.

Should your parcel not be delivered yet, please email me on *** @ dsv . com (no spaces) so that we can resolve the issue immediately

Best regards