globeflight created an Incorrect name and surname on waybill and delivered to wrong person

they received my parcel as 3rd party from UPS with correct adress ,name and cell number but they decided to change the name and surname when they were printing their own waybill. When they could not find this person they then called me and they said they would rectify their error and deliver on Wednesday only to repeat same mistake again to print another waybill with incorrect name and surname and they delivered to this wrong person who happened to see the original UPS waybill with my correct details name and everything . That person then called me.