ER
Elsabe R
1 reviews | Active since Jun 2020
29 Jun 2020, 17:11
Bad Customer service
Unfortunately very bad customer service. Called the call centre, had to phone 3 times in a row, because they kept hanging up on me. Poor communication. I hope I will get my package as promised to be delivered on Wednesday. Fingers crossed
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Replies (1)
Globeflight's replyOfficial
29 Jun 2020, 17:36Dear Elsabe
We would like to apologise for the inconvenience caused to you by having to call so many times. Customer Satisfaction is at the core of our values and would like the opportunity to improve your overall experience with Globeflight.
Please will you forward your waybill/tracking number to tanjaj @ globeflight . com (no spaces) so that we can confirm status and provide you with feedback. Kindly do include your contact number as well.
I hope to hear from you soon
Best Regards
Tanja Jarry
Marketing Manager
We would like to apologise for the inconvenience caused to you by having to call so many times. Customer Satisfaction is at the core of our values and would like the opportunity to improve your overall experience with Globeflight.
Please will you forward your waybill/tracking number to tanjaj @ globeflight . com (no spaces) so that we can confirm status and provide you with feedback. Kindly do include your contact number as well.
I hope to hear from you soon
Best Regards
Tanja Jarry
Marketing Manager
Globeflight's reply29 Jun 2020, 17:36
Official
Dear Elsabe
We would like to apologise for the inconvenience caused to you by having to call so many times. Customer Satisfaction is at the core of our values and would like the opportunity to improve your overall experience with Globeflight.
Please will you forward your waybill/tracking number to tanjaj @ globeflight . com (no spaces) so that we can confirm status and provide you with feedback. Kindly do include your contact number as well.
I hope to hear from you soon
Best Regards
Tanja Jarry
Marketing Manager
We would like to apologise for the inconvenience caused to you by having to call so many times. Customer Satisfaction is at the core of our values and would like the opportunity to improve your overall experience with Globeflight.
Please will you forward your waybill/tracking number to tanjaj @ globeflight . com (no spaces) so that we can confirm status and provide you with feedback. Kindly do include your contact number as well.
I hope to hear from you soon
Best Regards
Tanja Jarry
Marketing Manager