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Alynn D

1 reviews | Active since Nov 2013

02 Nov 2018, 12:46

Bad bad bad Globe flight

I don't understand how this company work I received an email saying my parcel is out for delivery today so I try to call and find out. Am told I shouldn't mind the email I got as the parcel won't be delivered today but it gonna be delivered on Tuesday next week. I don't understand why say the parcel is out for delivery today knowing it won't be delivered to make matters worse i had to cancel my day just to be a home when the delivery arrives now am told the parcel is gonna be delivered on Tuesday why?

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Replies (1)
Globeflight
Globeflight's reply05 Nov 2018, 08:02
Official

Good morning Alynn

Firstly we would like to apologise for the frustration caused to you. Globeflight is 100% customer service centered and would like to resolve this issue as soon as possible.

Would you kindly forward me more details to *** so I may escalate the matter to ensure it does not repeat itself in the future.

Thank you so much and hope to hear from you soon.

Warm regards
Tanja Jarry
Marketing Manager

Best regards,