Mislead by Globaltrack

Globaltrack is the most dishonest Company!! They do not mention important facts when getting you to sign up, and once you're in a contract, and find out that everything promised is basically not possible they refuse to assist and hold you with a useless contract. They installed their unit in a Mercedes, and caused R38 000 damage which they deny is their fault. Then they remove the unit, but still bills for it! They sold the system to us with promises of Custom reports, and "pin drop" capturing, which is total nonsense, and does not exist. Even the areas they allow you to capture does not show up on a trip report or even on a route planner!! What a waste of time! This Company doesn't even have a call centre! When phoning their offices, you go to voicemail, but you cannot LEAVE a voice mail! They do not give out their Managers' names or E-mail addresses, and you are forced to deal with a "growth specialist" who is in no position to make any decisions. They installed panic buttons in the cars..... but do not offer retrieve... so if you press the panic button, you get an sms notification - I cannot see what the use of this is, when you are in trouble!!! the first thing that gets taken away is normally you CELLPHONE?!!

TERRIBLE TERRIBLE TERRIBLE experience, and we are locked in a useless agreement that offers no retrieve of vehicles, for 5 YEARS!!!