1 reviews | Active since Jun 2018
Super Bad Customer Service from Global Travel from Several Customers
This company offers such bad customer service to the public. I have my sources from several people.
Complaints from customers: 1) The staff are ***********. 2) They don't have the relevant knowledge about visa requirements as per country. 3) The requirements for documents are not accurate and employees aren't specific or clear. 4) Receiving visas late...what is the delay? 5) The staff never contact you (follow-up,etc.), you have to keep phoning them for service even though you are the client (communication back and forth). 6) Upon arrival at the visa store, you are not given attention. You have to make yourself noticed. 7) Visa prices are not accurate. You make a payment then you are told to pay an extra amount or be told "you made an incorrect payment)...scandalous.
The staff at Global Visas are so unprofessional...it should be shut down. How did they even get their licence? This is totally unacceptable!
